Terms And Conditions
Terms and Conditions
Introduction
Welcome to Colchester Spice! These terms and conditions outline the rules and regulations for the use of our services, including dine-in, takeaway, delivery, and events. By accessing or using our services, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our services.
Contact Information
- Address: 66 Barrack St, Colchester CO1 2LS
- Telephone: 01206 510548
Services Provided
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Dine-In:
- Enjoy our authentic Indian cuisine in a comfortable and welcoming atmosphere.
- Please inform our team of any allergies or special dietary requirements upon arrival.
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Takeaway:
- Order your favourite dishes for takeaway. Orders can be placed online or via telephone.
- Ensure to notify us of any allergies or special requirements when placing your order.
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Delivery:
- We offer delivery services for your convenience. Delivery times may vary based on location and demand.
- Please provide accurate delivery information and notify us of any allergies or special requirements.
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Events:
- We host regular events at Colchester Spice. Stay updated by checking our website or contacting us.
- Event bookings may require a deposit, which is non-refundable in case of cancellation.
Payment Terms
- We accept cash, debit cards, and credit cards.
- Payments must be made at the time of order or before the service is rendered.
Booking and Cancellation Policy
- Customers can cancel their bookings at any time.
- Any deposit given to book tickets or reserve tables is non-refundable.
Refund Policy
- Refunds are not available for deposits on event bookings or table reservations.
- If you have any issues with your dine-in, takeaway, or delivery order, please contact us immediately to resolve the matter.
Privacy Policy
- We value your privacy. Please review our Privacy Policy at Colchester Spice Privacy Policy.
- We may use cookies from Facebook and Google to enhance your experience.
- We collect information for our VIP club, such as birthdays, to send exclusive special offers to our members.
- We do not share your information with third parties.
Liability
- Colchester Spice is not liable for any adverse reactions caused by food allergies or special dietary requirements. Please inform our staff of any allergies or special needs before placing an order online or upon arrival.
- We strive to ensure the accuracy of the information provided on our website, but errors may occur. We reserve the right to correct any errors and are not liable for any inaccuracies.
Website Use
- By using our website, you agree to comply with our terms and conditions.
- We are not responsible for any issues or errors that occur during the online ordering process. Please contact us immediately if you encounter any problems.
Changes to Terms and Conditions
- Colchester Spice reserves the right to update or modify these terms and conditions at any time without prior notice. We encourage you to review these terms periodically.
Acceptance of Terms
- By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at 01206 510548 or visit us at 66 Barrack St, Colchester CO1 2LS.